Have more questions?
Phone: 137 0192 0817
Address: R604B, 7F, #77 Jiangning Lu (Road), Jingan, Shanghai
|Plans / Features||Free 1 account||Standard CN¥ 1,980 Per account per year *||Pro CN¥ 3,980 Per account per year *|
|Full channels (Web, App, Email, Google Play, App Store and Facebook) *|
|Manage multiple websites, Apps & games|
|Internationalization & Localization|
|Business integration (VIP & priority)|
|Device data collection|
|Satisfaction survey (coming soon)|
|Accounts limit||Up to 1 account||Unlimited||Unlimited|
|Tickets limit||500 tickets/mo||5,000 tickets/mo||Unlimited|
|Automations (assign tickets)|
|Tickets language detection|
|Ticket full-text translation||Up to 10,000 translations/yr **|
|Automations (reply tickets)|
|Automations (close tickets)|
|Reply tickets via Email|
|Custom website domain|
|Custom website style|
|Analytics||30 day history|
|Data import & export|
|Team access control|
|Remove Daike logo|
|Support||Email and telephone||Email, telephone and on-site support ***|
* An additional charge, CN¥ 1,000 per account per year, applies for Android/iOS SDK for Standard/Pro plans.
** We'll charge an additional CN¥ 200 for every 1000 translations. Bill monthly.
*** On-site support only available in Shanghai & Beijing.
Tower is a leading project management SaaS in China. It has more than 500 thousands teams, including well-known brands such as Guokr, Xiami...Read more
An account is used for Daike Dashboard. If you have 20 customer service agents, you'll need 20 Daike accounts.
Request a free trial, then we'll get back to you, understand your business, provide a solution, and offer a free trial.
Absolutely. Multiple layers of measures have been deployed to enforce higheset level of data security, including TLS, timely backup, and infrastructures from Google and Alibaba. Private deployment to your own servers works for us, too.
We provide Email and phone support for premium clients. On-site support is also available in Shanghai & Beijing. If you have additional custom features request, we are more than happy to work with you.