Features

Always In-Game

Daike’s FAQ and real-time chat is built right in your game. Players can get support without leaving, making them in-game longer.

Data Analytics

Discover customer issues, product feedbacks and team performance in a glance. Make business decisions based on data and facts.

Automations

Do not repeat yourself. Use Daike’s automations to automagically assgin, close and even reply to tickets.

Integration

Use your game data to filter tickets, or assign VIP players to dedicated customer support agents…your business is fully integrated.

Go Global

With localized UI, multi-languages support and live tickets translation, Daike helps you serve players around the globe.

Multi-Channel

Not only mobile games, but also browser games, Facebook Page and Email are all well supported via Daike’s HTTP API.

Daike is very fast and easy to use. Its comprehensive reporting provides us with an holistic view of our users. We'll, surely, continue using Daike in future games.
Zi Long Zhang
Vice President, Lilith Games

News

They Trust Us
tower logo

Case study

Ensuring Response within 24 Hours

How Daike helps Tower to manage their customer service

Tower is a leading project management SaaS in China. It has more than 500 thousands teams, including well-known brands such as Guokr, Xiami...

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